Frequently Asked Questions

We deliver throughout Singapore, with fastest service to central areas including Tiong Bahru, Orchard, Marina Bay, Bugis, and surrounding neighborhoods. Delivery times may vary based on your location, but we strive to deliver within 30-45 minutes.

Standard delivery takes 30-45 minutes from order confirmation. During peak hours (6 PM - 9 PM), delivery may take up to 60 minutes. We always provide estimated delivery times when you place your order.

Yes! We have several vegetarian pizzas on our menu, including Garden Fresh and Pesto Verde. For vegan options, we can prepare pizzas without cheese using our premium tomato base and fresh vegetables. Please specify your requirements when ordering.

Absolutely! You can add extra toppings, request modifications, or create your own pizza. Contact us with your preferences, and we'll accommodate your requests. Additional toppings are $3-5 each depending on the ingredient.

We use only premium ingredients: imported Italian flour for our dough, San Marzano tomatoes, fresh mozzarella, and the finest toppings sourced from trusted suppliers. We never use artificial flavors, preservatives, or low-quality substitutes.

We take allergies seriously. Please inform us of any allergies when ordering, and we'll take extra precautions. However, our kitchen handles wheat, dairy, nuts, and seafood, so cross-contamination is possible. For severe allergies, please consult with us before ordering.

We accept all major credit cards, PayNow, GrabPay, and cash on delivery. Payment can be made when placing your order online or upon delivery.

Customer satisfaction is our priority. If you're not completely satisfied with your order, contact us immediately. We'll offer a replacement, refund, or credit for future orders depending on the situation. Our fresh guarantee ensures you receive hot, quality pizza every time.

Yes! We provide catering services for corporate events, parties, and gatherings. We offer special packages and can accommodate large orders. Contact us at least 48 hours in advance for catering inquiries.

After placing your order, you'll receive a confirmation with an estimated delivery time. You can call us anytime to check on your order status. We're working on implementing real-time tracking in our upcoming mobile app.